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Features and Benefits

Features:

  1. Step-by-step guidance – Ensures a smooth and structured setup process.

  2. Queue Supervisor assignment – Allows administrators to designate supervisors easily.

  3. Permission-based access – Provides granular control over queue visibility and call monitoring.

  4. Call activity monitoring – Enables real-time tracking of call activities.

  5. User-friendly interface – Simple and intuitive workflow for quick configuration.

Benefits:

  1. Increases efficiency – Supervisors can oversee and manage queues effectively.

  2. Enhances call management – Real-time monitoring improves response times and customer satisfaction.

  3. Streamlines administration – Reduces the complexity of assigning and managing supervisors.

Sangoma Desktop Phone Supervisor Wizard

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