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How to login into Sangoma Meet

Business Voice and Fonality Users

  • Business Voice Users - Login using your Business Voice credentials.

  • Fonality Users - Login using your Sangoma Meet credentials that were emailed to you.

Free Version

  • Click the Google Button

  • Login using your Google credentials.

  • Note: Free users have limited Meet functionality. For more information on the limitation open the PDF file in this page. 

Switchvox Cloud Users

Note: Sangoma meet is only available on the Switchvox Cloud platform.

  • Click the Switchvox Button.

  • If you are assigned to multiple PBXs, select the desired Switchvox PBX id.

  • Enter Password and click Login.

CommUnity Users

  • Click the CommUnity Button

  • Login using your CommUnity credentials.

image-20240912-135007.png

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  1. Open the Google Calendar.

  2. While scheduling a meeting, click the   Add New Sangoma Meet   button as shown below.
    Note: If the Add New Sangoma Meet button does not appear, then the Sangoma Meet Chrome Extension has been disabled. Reference the Sangoma Meet - Troubleshooting Meet guide to correct this issue.

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Available action while in a meeting

Meeting Controls

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- Mute and Unmute the Microphone.

- Turn on and off the device camera.

- Start and Stop Subtitles.

- Start recording the meeting.

- Share and un-share your screen.

- Open and Close the meeting Chat box.

- Raise your hand to be recognized during a meeting.

- Display or hide participants.

- Opens the More Actions menu.

- Push to leave the meeting.

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  • Join the meeting.

  • In the meeting controls toolbar, click the 3 dots  ( ) iconRecord button.

  • Select the Local Recording controls option.

  • Click To begin recording the meeting click the  Start Recording  button to begin the recording button in the Local Recording Controls pop-up.

  • Click Close to hide the recordings panel.

End a recording

Note

Note: Users initiating a video recording will now need to manually download the recording through the local recording controls (by clicking on “rec” button from the bottom toolbar. Previously, downloads were automatic. This update ensures recordings are not lost in case of a window crash or if the meeting is closed abruptly.

To start a new video recording, any pending recordings must first be deleted.

  • In the meeting controls toolbar, click the 3 dots  ( ) icon.

  • Select the Local Recording controls option.

  • Click  Stop Recording  to end the recording.

    You will be prompted to define where to

    Record button.

  • To stop recording the meeting click the  Stop Recording button in the Local Recording Controls pop-up.

    • Click the Download button to save the recording.

    • The recording is saved as a webm file
      Note: It can take a few seconds for the file to appear in the same panel if the recording is large.

Info

Desktop Application Video recording changes:
Users initiating a video recording will now need to manually download the recording through the local recording controls with V5.7.4 and forward. Previously, downloads were automatic. This update ensures recordings are not lost in case of a window crash or if the meeting is closed abruptly.

To start a new video recording, any pending recordings must first be deleted.

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Comments:

The Product owner can be found here: Product & Design Team.

Page Properties
hiddentrue

Click here ( https://sangoma.atlassian.net/wiki/spaces/PMGMT/overview ) to locate this Product Manager.

Source Document URL:

V5.6.3.?

Original KB URL:

N/A

Product Version

Date Published

Source file URL if Exist

Author

What Changed

5.8.3??

11/15/24

Google doc

AD

5.8.4

2/25/25

Bob

Version 7.8.4 updates