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THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI |
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The first message played to the recipient. You can record a custom greeting or use the default. Additional recordings can be made in the System Recordings module. Be sure to include a message similar to, "This is an appointment reminder..."
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The message played to the recipient prior to saying the date. Default = "You have an appointment scheduled on..." Additional recordings can be made in the System Recordings module.
Say Appointment Date
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Default or custom instructions to play to the recipient. Default = "To confirm this appointment, press ONE. To cancel, press TWO. To request your appointment be rescheduled, press THREE." You can record a custom message in System Recordings; however, it must match the pattern above.
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The list of recipients, phone numbers, dates/times, reminder status, and call dates will be shown.
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Removing
When viewing the recipient list, click the trash icon to delete a single reminder.
To remove all of the reminders, click the Purge List button and confirm the deletion in the pop-up window that appears.
Using a CSV File
Creating the CSV File
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Use Command Column: Handle each entry according to the fourth ("command") column in the CSV file. ("delete" "add" or "update") See Appointment Reminder - CSV Format.
Append to existing List: Add all CSV file entries to the existing list.
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Click Reports from the options at the top.
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Reminder
Select which appointment reminder you would like to run the report for.
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