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Commercial Module
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Overview
The Class of Service (CoS) module provides granular control at the extension level to access and set permissions of specific calling features of your PBX.
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Extensions that are not assigned to a class of service will have full access privileges.
Logging In
In the top menu go to Admin
In the drop-down go to Class of Service
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Creating a Class of Service (CoS)
Click the Add new CoS button.
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Adding Members
You will be taken to the Members tab, where you can decide which extensions to include in this class of service. You can come back to this tab at any time.
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A single member can belong to more than one class of service. If a member is allowed to dial a certain destination in one class of service but is denied in another, the "allow" will win. The system checks everything until it finds an "allow." If it doesn't find an "allow," then the extension is denied the privilege.
Defining Access Privileges
You can click on any tab at the top to manage which features can be dialed by the members of the class of service.
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When you're done press the "Create" button and your new COS has been created. Press the "Apply Config" button at the top of the page and your changes will be active.
Save
When finished, click the Submit button, then click the Apply Config button.
Editing a Class of Service
You can add/remove members, or allow/deny different features at any time by visiting an existing Class of Service and making changes.
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When finished, click the Submit button, then click the Apply Config button.
Deleting a Class of Service
When deleting a Class of Service, its members will have all privileges restored to "Allow" unless the members belong to a different Class of Service with certain privileges set to "Deny."
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