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*A manual firmware upgrade is required to use the above 1.2.x releases for cards
purchased before November 10th, 2010
--> Firmware upgrade Procedure
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Hardware Installation
Mount your transcoder, then boot the server
-> choose a server in your network and install the D500 in the PCI Express slot*Note: -> The PCI Express slot will server to provide power to the D500, where RTP traffic will flow through the LAN connection
-> An extra Ethernet interface may be brought up if your server has a Broadcom tg3 driver installed. Run "ifconfig" to verify. Disregard this extra interface (bring it down if necessary) as this interface is only used when using PCI Express Single Server installation.---------
Plug the Ethernet cable into your transcoder to attach to your network
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Install the transcoding package on the same server as the D500.
-> wget <URL of Package>
-> tar xfz sng-tc-<ver>-<arch>.tgz
-> cd sng-tc-<arch>-<ver>
-> make
-> make installThe D500 transcoder will be detected through the server's Ethernet interface that connects to the network (typically Eth0)
--------Firmware Update
To check if the firmware on the transcoder requires updating run the firmware update utility
--> Run: sngtc_tool –dev ethX –firmware (replace ‘X’ with the interface of the network, such as Eth0)
-> a broadcast message will be sent out Eth0 to any Sangoma transcoders on the network and will detect
--> If the FROM and TO version are the same you are up to date so cancel the update; if the versions are different please update.
--> If the update fails insure the RJ45 is properly connected to the D500 and is illuminated Green colour. Also verify your firewall/security is not blocking any communication* Note sngtc_server must NOT be running during the update; sngtc_server_ctrl stop will stop the server if it is running.