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XactView Service - The XactViewServerV3 must be running on the XactView server that you will be connecting to. The commands to confirm are as follows:

service XactViewServerV3 status
service XactViewServerV3 restart
service XactViewServerV3 start
service XactViewServerV3 stop

Clear Communication Path - There must be a clear communication path between the XactView and Remote Servers on Asterisk AMI port (5038 by default) and the XactView ports (58080 and 55050 by default) Configured the network environment as necessary.

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On the Remote Server, browse to Settings, Asterisk Manager Users. The default AMI user for PBXact is cxpanel, but it is limited to connections from localhost only. Edit the Manager, and in the Permit field add a '&' character and the XactView Server host in the form:

127.0.0.1/255.255.255.0&192.168.14.10/255.255.255.255

Configure the XactView Server to accept remote connections

Xactview is configured by default to only permit connections from localhost. On the XactView Server, locate the file:

/opt/xactview3/server/conf/security.xml

Add the IP address of the Remote Server to the WhileList section of the XML file:

<IPAccess enabled="true">
    <WhiteList>
            <IP>127.0.0.1</IP>
            <IP>0:0:0:0:0:0:0:1</IP>
            <IP>192.168.14.20</IP>
    </WhiteList>

Restart the XactView service on the XactView server with:

service XactViewServerV3 restart

Configure the Remote Server to connect to the XactView Server

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Once the above changes have been made, XactView users can be created on either the Remote or XactView server by following the instructions on this page. Similarly, XactView Administrators can be created by browsing to Admin, Administrators on either PBX, and creating or editing a new Administrator. You must Submit and Apply Config before user or Administrator permissions get synchronized to XactView.

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