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To use Favorites properly, make sure you are on the correct versions of the modules listed in the Sangoma Phone setup documentation.

The panel will list all the favorite contact lists created from the Contact Manager as well as the user's own favorite list (labeled asĀ  My Favorites). The user can add/remove contacts from his favorite list by clicking the star icon shown on the side of the Contact's card. The favorite lists created by admin can not be edited by the user.

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