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Sangoma Chat for Mobile

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Sangoma Chat is available for iOS in the App Store, and Android in the Google Play store.

iOS v2.5.3,

Android v2.5.4

PBX Modules

Please find below minimum module versions to fulfill the dependency requirement for Sangoma Chat for mobiles.

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  • Sangoma Phone Desktop Client Service (Secure Port Required) 

    • This port number will need to be given to users, because they will need to include it with the host address during login

    • This port can be set through Admin→System Admin→Port Management

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  • UCP (Secure Port Recommended for remote users)

    • This is required to use the Forgot Password option from the login screen.  The UCP login page will be loaded in a web browser, which has a Forgot Password tool.  The same credentials are used for UCP and the Sangoma Chat App

  • Ports 6000-6199 - These should not need to be forwarded since they will only be used internally 

    • This range of ports should not be used for any other options set by the admin.  This is a range we are reserving the right to use for internal purposes.

    • If an admin set things up to use one of these ports before we started enforcing things, it is recommended they choose a different port

    • https://wiki.freepbx.org/display/PPS/Ports + used + on + your + PBX

Advanced Settings

After the above Asterisk SIP Settings are applied, Enable the mini-HTTP Server, with TLS, and Force the WebSocket Mode to PJSIP.  These options are found in Settings→Advanced Settings.

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  • Set the PBX's host address in Admin→SangomaConnect→Settings

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  • To avoid potential issues, the following is advised:

    • Client users will use this same Address value, along with the PBX's "Sangoma Phone Desktop Client Service" Secure Port when logging in.  With that in mind, this Address will need to be something that is resolvable from the client user's desktop.

    • A proper Fully Qualified Domain Name is recommended

    • A Secure Port must be enabled for "Sangoma Phone Desktop Client Service" in Admin→System Admin→Port Management

    • This address should also match what is used as the PBX's HTTPS SSL cert's Common Name

    • In most cases, this address should be what is found in Admin→System Admin→Hostname

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