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You must be logged into the SIPStation Store at http://www.sipstation.com in order to use the special-order form. Your SIPStation account will also need to be verified. Free trial accounts are not eligible to special-order. This wiki assumes you've already used the regular search process described in our wiki Adding Services or DIDs to your Existing Account. |
At the bottom of your search results, you will see a "Click Here" link. The text next to it varies depending upon how you got here, but the link will take you to the same special order form. Click the Click Here link.
For example, no current inventory:
Another example, no numbers meet the filter criteria:
Third example, there are results, but you still have access to the special order link at the bottom:
The special order form will appear:
Fill out the information requested on the special order form.
Rate Center: This is pre-populated with the rate center you chose earlier, and can only be adjusted if you go back to the search form.
Number of DIDs needed: Enter the quantity of numbers that you would like to order.
Contiguous block required? Yes / No: Indicate whether you are requesting consecutive numbers. This will also guarantee that the numbers are from the same NPA-NXX.
Additional Information: (OPTIONAL) Enter any questions or comments that will help us understand your request. For example, if you have specific limitations, or would like to indicate a "second choice" in case we aren't able to fulfill your first choice, please let us know here.
Click the Submit ticket button. This will place your order with us. We will use our online support center's ticketing system to communicate with you.
Log into http://support.schmoozecom.com and/or check your e-mail to view your ticket.
We will check upon the availability of new numbers for you. We will typically be able to give you an initial response within 2 business days. Some numbers may available right away, while others may need to be backordered. If we are unable to fulfill your request, we will reply with more information and do our best to suggest alternatives.
How to Special-Order Toll-Free Numbers
| Info |
|---|
You must be logged into the SIPStation Store at http://www.sipstation.com in order to use the special-order form. Your SIPStation account will also need to be verified. Free trial accounts are not eligible to special-order. |
| Info |
|---|
This wiki assumes you've already used the regular search process described in our wiki Adding Services or DIDs to your Existing Account. |
At the bottom of your search results, you will see a "Click Here" link. The text next to it varies depending upon how you got here, but the link will take you to the same special order form. Click the Click Here link.
For example, no current inventory:
Another example, no results for the filter criteria:
Third example, there are results but you still have access to the special order link at the bottom:
The special order form will appear:
Fill out the information requested on the special order form.
Rate Center: This is pre-populated with the toll-free prefix you chose earlier, and can only be adjusted if you go back to the search form.
Number of DIDs needed: Enter the quantity of numbers that you would like to order.
Contiguous block required? Yes / No: Indicate whether you are requesting consecutive numbers.
Additional Information: (OPTIONAL) Enter any questions or comments that will help us understand your request. For example, if you have specific limitations, or would like to indicate a "second choice" in case we aren't able to fulfill your first choice, please let us know here.
Click the Submit ticket button. This will place your order with us. We will use our online support center's ticketing system to communicate with you.
Log into http://ussupport.sangoma.com and/or check your e-mail to view your ticket.
We will check upon the availability of new numbers for you. We will typically be able to give you an initial response within 2 business days. Some numbers may available right away, while others may need to be backordered. If we are unable to fulfill your request, we will reply with more information and do our best to suggest alternatives.