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XML Configuration

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XML Configuration

This section describes the formatting and options available when creating XML-based configuration files for provisioning Sangoma phones. 

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A Complete XML Configuration Example

Code Block
<?xml version="1.0" ?>
<config>
    <setting id="config_server_url" value="sip:proxy@server.example.com:5060;transport=udp" />
    <setting id="pbx_credentials" value="1" account_id="1234" host="server.example.com" user="1234" pass="my password" />
    <setting id="login_password" value="789" />
    <setting id="send_mac_with_useragent" value="0" />
    <setting id="use_secure_labels" value="1" />
    <setting id="time_zone" value="America/Los_Angeles" />
    <setting id="ntp_server" value="0.digium.pool.ntp.org" />
    <setting id="ntp_resync" value="86400" />
    <setting id="ntp_prefer_option42" value="1" />
    <setting id="accept_local_calls" value="any" />
    <setting id="compact_sip_headers" value="0" />
    <setting id="transport_udp_enabled" value="1" />
    <setting id="transport_udp_port" value="5060" />
    <setting id="transport_tcp_enabled" value="1" />
    <setting id="transport_tcp_port" value="5060" />
    <setting id="transport_tls_allowed" value="1" />
    <setting id="transport_tls_port" value="5061" />
    <setting id="tls_allow_wildcard_certs" value="0" />
    <setting id="udp_ka_interval" value="60"/>
    <setting id="logo_file" value="user" path="/user_image.png" url="https://server.example.com/mylogo.png" md5="126cd744583eeea1ab7e44ed8af3d39c" />
    <setting id="display_mc_notification" value="1" />
    <setting id="idle_company_text" value="" />
    <setting id="brightness" value="10" />
    <setting id="enable_check_sync" value="1"/>
    <setting id="dim_backlight" value="1" />
    <setting id="backlight_timeout" value="30" />
    <setting id="backlight_dim_level" value="2" />
    <setting id="blf_page_return_timeout" value="0" />
    <setting id="idle_return_timer" value="120" />
    <setting id="locale" value="en_US" />
    <setting id="time_short_format" value="h:mm a" />
    <setting id="date_short_format" value="M/d/yy" />
    <setting id="date_time_format" value="{1}, {0}" />
    <setting id="date_long_format" value="EEE, MMM d" />
    <setting id="ringer_volume" value="5" />
    <setting id="speaker_volume" value="5" />
    <setting id="handset_volume" value="5" />
    <setting id="headset_volume" value="5" />
    <setting id="reset_call_volume" value="0" />
    <setting id="active_ringtone" value="Sangoma" />
    <setting id="headset_answer" value="0" />
    <setting id="ring_headset_only" value="0" />
    <setting id="call_waiting_tone" value="1" />
    <setting id="ehs" value="auto" />
    <setting id="parking_lot_extension" value="700" />
    <setting id="parking_lot_enable_blind_transfer" value="0" />
    <setting id="contacts_max_subscriptions" value="40" />
    <setting id="name_format" value="first_last" />
    <setting id="blf_contact_group" value="Default" />
    <setting id="network_enable_dhcp" value="1" />
    <setting id="network_static_ip_address" value="" />
    <setting id="network_subnet_mask" value="" />
    <setting id="network_default_gateway" value="" />
    <setting id="network_domain_name" value="" />
    <setting id="network_primary_dns_server" value="" />
    <setting id="network_secondary_dns_server" value="" />
    <setting id="network_disable_arping" value="0" />
    <setting id="allow_insecure_ssl" value="0" />
    <setting id="enable_tcp_sack" value="0" />
    <setting id="network_vlan_discovery_mode" value="NONE" />
    <setting id="network_vlan_id" value="44" />
    <setting id="pc_vlan_id" value="10" />
    <setting id="log_level" value="debug" />
    <setting id="enable_logging" value="0" />
    <setting id="log_server" value="10.1.2.3" />
    <setting id="log_port" value="514" />
    <setting id="web_ui_enabled" value="1" />
    <setting id="sip_qos" value="3" />
    <setting id="rtp_qos" value="6" />
    <setting id="pc_qos" value="1" />
    <setting id="sip_dscp" value="24" />
    <setting id="rtp_dscp" value="46" />
    <setting id="in_switchvox_environment" value="0" />
    <setting id="server_environment" value="" />
    <setting id="handshake_timeout" value="86400" />
    <setting id="retransmit_until_response" value="0" />
    <setting id="sip_notify_call_control" value="0" />
    <setting id="8021x_method" value=""/>
    <setting id="8021x_identity" value=""/>
    <setting id="8021x_anonymous_identity" value=""/>
    <setting id="8021x_password" value=""/>
    <setting id="8021x_client_key" value="my-client-key"/>
    <setting id="8021x_client_cert" value="my-client-cert"/>
    <setting id="8021x_debug" value="" />
    <setting id="network_default_enable_openvpn" value="0" />
    <setting id="openvpn_inline_config" url="https://user:password@server.example.com/vpn/client.ovpn" value="1" md5="abc123" />
    <setting id="wifi_enabled" value="0" />
    <setting id="wifi_ssid" value="" />
    <setting id="wifi_psk" value="" />
    <setting id="wifi_security" value="None" />
    <setting id="bluetooth_enabled" value="0" />
    <setting id="config_recheck" value="0" idle_time="600" days="0123456" start_time="0200" hours="2" />
    <events>
        <event id="digium.incomingCall.voicemail" action="app" />
        <event id="digium.parkingLot.parked" action="app" />
    </events>
    <keymap>
        <state id="idle">
            <softkeys>
                <key id="0" action="missed_or_call_log"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="status"/>
                <key id="3" action="info"/>
                <key id="4" action="forward_calls" label1="_FORWARD"/>
                <key id="5" action="menu"/>
            </softkeys>
        </state>
        <state id="hold">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="hold/transfer">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="hold/conference">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="split_conference"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="hold/preconference">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="incoming">
            <softkeys>
                <key id="0" action="accept_call"/>
                <key id="1" action="reject_call"/>
                <key id="2" action="transfer_call"/>
            </softkeys>
        </state>
        <state id="incoming/transfer">
            <softkeys>
                <key id="0" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="connected">
            <softkeys>
                <key id="0" action="conference"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="connected/conference">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="split_conference"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="connected/transfer">
            <softkeys>
                <key id="0" action="transfer_call"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="dial">
            <softkeys>
                <key id="0" action="toggle_url_number"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dial/conference">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dial/transfer">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing">
            <softkeys>
                <key id="0" action="make_call"/>
                <key id="1" action="backspace"/>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing/conference">
            <softkeys>
                <key id="0" action="make_call"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="backspace"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing/transfer">
            <softkeys>
                <key id="0" action="transfer_call"/>
                <key id="1" action="make_call"/>
                <key id="2" action="backspace"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="failed">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="clear_call"/>
            </softkeys>
        </state>
        <state id="calling">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
    </keymap>
    <contacts url="https://server.example.com/myfile.xml" id="internal" md5="abcd123" />
    <smart_blf>
        <blf_items url="http://server.example.com/myblfitems.xml" />
    </smart_blf>
    <accounts>
        <account server_uuid="0" index="0" status="1" register="1" account_id="100" username="100" authname="100" password="100" passcode="100" line_label="100 Alligator" caller_id="100 Alligator" dial_plan="[0-8]xxxxx|911|9411|9611|9011xxx.T3|91xxxxxxxxxx|9[2-9]xxxxxx|*xx.T3|[0-8]xx.T3" visual_voicemail="0" voicemail="sip:800@10.1.2.3" needMwiSubscription="1" plar_number="" ring_type="normal" subscription_extension="auto_hint_100" mwi_subscription_uri="" conflict="replace">
            <host_primary server="10.10.2.108" port="" transport="udp" media_encryption="" reregister="300" retry="25">
                <outbound_proxy server="" port="" transport="" />
            </host_primary>
            <host_alternate server="10.1.2.3" port="" transport="udp" media_encryption="" reregister="300" retry="25" authname="" password="">
                <outbound_proxy server="" port="" transport="" />
            </host_alternate>
            <permission id="record_own_calls" value="0" />
            <setting id="use_call_log_api" value="0" />
            <setting id="call_log_fetch_entries" value="50" />
            <setting id="parking_lot_extension" value="700" />
            <setting id="parking_lot_enable_blind_transfer" value="0" />
            <permission id="use_voicemail" value="1" />
            <permission id="send_to_voicemail" value="1" />
            <permission id="ignore_calls" value="1" />
        </account>
    </accounts>
    <networks>
        <network id="network1" display_name="Internal" cidr="192.168.8.0/24" />
        <network id="network2" display_name="External" cidr="10.0.0.0/8" />
        <network id="network3" display_name="All Networks" cidr="0.0.0.0/0" />
    </networks>
    <codecs>
        <codec id="PCMU" priority="255" packetization="20" enabled="1" />
        <codec id="PCMA" priority="13" packetization="20" enabled="1" />
        <codec id="G722" priority="11" packetization="20" enabled="1" />
        <codec id="G726-32" priority="7" packetization="20" enabled="1" />
        <codec id="opus" priority="6" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" complexity="10" samplerate="wb" use_vbr="1" />
        <codec id="G729" priority="5" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
    </codecs>
    <ringtones>
        <tones>
            <tone id="Alarm" display="Alarm" type="phone"/>
            <tone id="Chimes" display="Chimes" type="phone"/>
            <tone id="Sangoma" display="Sangoma" type="phone"/>
            <tone id="GuitarStrum" display="Guitar Strum" type="phone"/>
            <tone id="Jingle" display="Jingle" type="phone"/>
            <tone id="Office" display="Office" type="phone"/>
            <tone id="Office2" display="Office 2" type="phone"/>
            <tone id="RotaryPhone" display="Rotary Phone" type="phone"/>
            <tone id="SteelDrum" display="Steel Drum" type="phone"/>
            <tone id="Techno" display="Techno" type="phone"/>
            <tone id="Theme" display="Theme" type="phone"/>
            <tone id="Tweedle" display="Tweedle" type="phone"/>
            <tone id="Twinkle" display="Twinkle" type="phone"/>
            <tone id="Vibe" display="Vibe" type="phone"/>
        </tones>
        <alerts>
            <alert alert_info="normal" ringtone_id="Sangoma" ring_type="normal" />
            <alert alert_info="ring-answer" ringtone_id="Sangoma" ring_type="ring-answer" />
            <alert alert_info="intercom" ringtone_id="" ring_type="answer" />
            <alert alert_info="visual" ringtone_id="" ring_type="visual" />
        </alerts>
    </ringtones>
    <appconfig id="appscreen">
        <application id="parking" />
        <application id="status" />
        <application id="contacts" />
        <application id="call_log" />
        <application id="forward_calls" />
        <application id="hotdesking" />
        <auto_start />
    </appconfig>
    <appconfig id="phonemenu">
      <auto_start />
    </appconfig>
    <appconfig id="contacts">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <display_rules>
            <display_rule id="1" action_id="dial_vm" phone_state="idle" show="0"/>
            <display_rule id="2" action_id="transfer_vm" show="0"/>
            <display_rule id="3" action_id="transfer_vm" phone_state="transfer" show="1"/>
        </display_rules>
        <settings can_transfer_vm="1" name_format="last_first" preferred_contact_group="" />
        <settings in_switchvox_environment="0" />
        <auto_start />
    </appconfig>
    <appconfig id="status">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <send_dnd status="" />
        <auto_start />
        <full_application />
    </appconfig>
    <appconfig id="parking">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <auto_start />
    </appconfig>
    <appconfig id="hotdesking">
        <account account_id="000000000000" username="000000000000" appserver="https://server.example.com/json" apiformat="json"/>
    </appconfig>
    <appconfig id="call_log">
        <account account_id="101" username="101" password="1234" appserver="dash://server.example.com/json" apiformat="json"/>
        <enabled />
    </appconfig>
    <firmwares>
        <firmware model="P320" version="3_0_7" url="http://10.10.4.11/firmware/3_0_7_P320_firmware.eff" />
        <firmware model="P325" version="2_8_0" url="http://10.10.4.11/firmware/3_0_7_P325_firmware.eff" />
    </firmwares>
    <public_firmwares>
        <public_firmware model="P320" version="3_0_7" url="http://firmware.example.com/firmware/3_0_7_P320_firmware.eff" />
        <public_firmware model="P325" version="3_0_7" url="http://firmware.example.com/firmware/3_0_7_P325_firmware.eff" />
    </public_firmwares>
    <multicastpage>
        <listener id="1" extension="" name="SomePage" addr="239.0.0.1" port="32000" priority="1" interrupt_calls="0"/>
        <listener id="2" extension="" name="All Page" addr="239.0.0.2" port="32000" priority="2" interrupt_calls="1"/>
    </multicastpage>
    <certs>
        <cert id="1" label="my-ca" md5="abc123">MIICXQIBAAKB...XYZ</cert>
        <clientcert id="1" label="my-client-cert" md5="abc123">MIICXQIBAAKB...XYZ</clientcert>
        <clientkey id="1" label="my-client-key" type="RSA" md5="abc123">MIICXQIBAAKB...XYZ</clientkey>
    </certs>
    <activity_indicator>
        <setting id="idle" color="amber" state="off" />
        <setting id="default" color="amber" state="off" />
        <setting id="hold" color="red" state="slow" />
        <setting id="ringing" color="green" state="fast" /> 
        <setting id="active" color="green" state="on" />
        <setting id="new_vm" color="red" state="slow" />
        <setting id="listen_vm" color="red" state="on" />
        <setting id="leaving_vm" color="amber" state="slow" />
        <setting id="screen_vm" color="amber" state="on" />
        <setting id="announcement" color="amber" state="fast" />
    </activity_indicator>
    <use_proxy_for network="10.10.0.0/20" network_id="network1" host="10.1.2.3" use="0" />
</config>

Setting Elements

 XML Setting Elements

XML Setting Elements

Code Block
<?xml version="1.0" ?>
<config>
    <setting id="config_server_url" value="sip:proxy@server.example.com:5060;transport=udp" />
    <setting id="pbx_credentials" value="1" account_id="1234" host="server.example.com" user="1234" pass="my password" />
    <setting id="login_password" value="789" />
    <setting id="send_mac_with_useragent" value="0" />
    <setting id="use_secure_labels" value="1" />
    <setting id="time_zone" value="America/Los_Angeles" />
    <setting id="ntp_server" value="0.digium.pool.ntp.org" />
    <setting id="ntp_resync" value="86400" />
    <setting id="ntp_prefer_option42" value="1" />
    <setting id="accept_local_calls" value="any" />
    <setting id="compact_sip_headers" value="0" />
    <setting id="transport_udp_enabled" value="1" />
    <setting id="transport_udp_port" value="5060" />
    <setting id="transport_tcp_enabled" value="1" />
    <setting id="transport_tcp_port" value="5060" />
    <setting id="transport_tls_allowed" value="1" />
    <setting id="transport_tls_port" value="5061" />
    <setting id="tls_allow_wildcard_certs" value="0" />
    <setting id="udp_ka_interval" value="60"/>
    <setting id="logo_file" value="user" path="/user_image.png" url="https://server.example.com/mylogo.png" md5="126cd744583eeea1ab7e44ed8af3d39c" />
    <setting id="display_mc_notification" value="1" />
    <setting id="idle_company_text" value="" />
    <setting id="brightness" value="10" />
    <setting id="enable_check_sync" value="1"/>
    <setting id="dim_backlight" value="1" />
    <setting id="backlight_timeout" value="30" />
    <setting id="backlight_dim_level" value="2" />
    <setting id="blf_page_return_timeout" value="0" />
    <setting id="idle_return_timer" value="120" />
    <setting id="locale" value="en_US" />
    <setting id="time_short_format" value="h:mm a" />
    <setting id="date_short_format" value="M/d/yy" />
    <setting id="date_time_format" value="{1}, {0}" />
    <setting id="date_long_format" value="EEE, MMM d" />
    <setting id="ringer_volume" value="5" />
    <setting id="speaker_volume" value="5" />
    <setting id="handset_volume" value="5" />
    <setting id="headset_volume" value="5" />
    <setting id="reset_call_volume" value="0" />
    <setting id="active_ringtone" value="Sangoma" />
    <setting id="headset_answer" value="0" />
    <setting id="ring_headset_only" value="0" />
    <setting id="call_waiting_tone" value="1" />
    <setting id="ehs" value="auto" />
    <setting id="parking_lot_extension" value="700" />
    <setting id="parking_lot_enable_blind_transfer" value="0" />
    <setting id="contacts_max_subscriptions" value="40" />
    <setting id="name_format" value="first_last" />
    <setting id="blf_contact_group" value="Default" />
    <setting id="network_enable_dhcp" value="1" />
    <setting id="network_static_ip_address" value="" />
    <setting id="network_subnet_mask" value="" />
    <setting id="network_default_gateway" value="" />
    <setting id="network_domain_name" value="" />
    <setting id="network_primary_dns_server" value="" />
    <setting id="network_secondary_dns_server" value="" />
    <setting id="network_disable_arping" value="0" />
    <setting id="allow_insecure_ssl" value="0" />
    <setting id="enable_tcp_sack" value="0" />
    <setting id="network_vlan_discovery_mode" value="NONE" />
    <setting id="network_vlan_id" value="44" />
    <setting id="pc_vlan_id" value="10" />
    <setting id="log_level" value="debug" />
    <setting id="enable_logging" value="0" />
    <setting id="log_server" value="10.1.2.3" />
    <setting id="log_port" value="514" />
    <setting id="web_ui_enabled" value="1" />
    <setting id="sip_qos" value="3" />
    <setting id="rtp_qos" value="6" />
    <setting id="pc_qos" value="1" />
    <setting id="sip_dscp" value="24" />
    <setting id="rtp_dscp" value="46" />
    <setting id="in_switchvox_environment" value="0" />
    <setting id="server_environment" value="" />
    <setting id="handshake_timeout" value="86400" />
    <setting id="retransmit_until_response" value="0" />
    <setting id="sip_notify_call_control" value="0" />
    <setting id="8021x_method" value=""/>
    <setting id="8021x_identity" value=""/>
    <setting id="8021x_anonymous_identity" value=""/>
    <setting id="8021x_password" value=""/>
    <setting id="8021x_client_key" value="my-client-key"/>
    <setting id="8021x_client_cert" value="my-client-cert"/>
    <setting id="8021x_debug" value="" />
    <setting id="network_default_enable_openvpn" value="0" />
    <setting id="openvpn_inline_config" url="https://user:password@server.example.com/vpn/client.ovpn" value="1" md5="abc123" />
    <setting id="wifi_enabled" value="0" />
    <setting id="wifi_ssid" value="" />
    <setting id="wifi_psk" value="" />
    <setting id="wifi_security" value="None" />
    <setting id="bluetooth_enabled" value="0" />
    <setting id="config_recheck" value="0" idle_time="600" days="0123456" start_time="0200" hours="2" />
</config>

Each <setting> element represents at least an id and value pair of attributes. Some <setting> tags may have additional attributes.

...

 Events Element Example

Events Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <events>
        <event id="digium.incomingCall.voicemail" action="app" />
        <event id="digium.parkingLot.parked" action="app" />
    </events>
</config>

Any number of event elements may be present directly under the events element.

...

 Keymap Element Example

Keymap Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <keymap>
        <state id="idle">
            <softkeys>
                <key id="0" action="missed_or_call_log"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="status"/>
                <key id="3" action="info"/>
                <key id="4" action="forward_calls" label1="_FORWARD"/>
                <key id="5" action="menu"/>
            </softkeys>
        </state>
        <state id="hold">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="hold/transfer">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="hold/conference">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="split_conference"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="hold/preconference">
            <softkeys>
                <key id="0" action="resume"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="incoming">
            <softkeys>
                <key id="0" action="accept_call"/>
                <key id="1" action="reject_call"/>
                <key id="2" action="transfer_call"/>
            </softkeys>
        </state>
        <state id="incoming/transfer">
            <softkeys>
                <key id="0" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="connected">
            <softkeys>
                <key id="0" action="conference"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="connected/conference">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="split_conference"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="connected/transfer">
            <softkeys>
                <key id="0" action="transfer_call"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
        <state id="dial">
            <softkeys>
                <key id="0" action="toggle_url_number"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dial/conference">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dial/transfer">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing">
            <softkeys>
                <key id="0" action="make_call"/>
                <key id="1" action="backspace"/>
                <key id="2" action="none"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing/conference">
            <softkeys>
                <key id="0" action="make_call"/>
                <key id="1" action="show_application" label1="_CONTACTS">
                    <arg>contacts</arg>
                </key>
                <key id="2" action="backspace"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="dialing/transfer">
            <softkeys>
                <key id="0" action="transfer_call"/>
                <key id="1" action="make_call"/>
                <key id="2" action="backspace"/>
                <key id="3" action="cancel_call"/>
            </softkeys>
        </state>
        <state id="failed">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="clear_call"/>
            </softkeys>
        </state>
        <state id="calling">
            <softkeys>
                <key id="0" action="none"/>
                <key id="1" action="none"/>
                <key id="2" action="none"/>
                <key id="3" action="end_call"/>
            </softkeys>
        </state>
    </keymap>
</config>

Keymap Elements control the functionality of softkeys during various phone states.

...

 Contacts Element Example

Contacts Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <contacts url="https://server.example.com/myfile.xml" id="internal" md5="abcd123" />
</config>

Any number of contacts elements may be present directly under the config element.
These <contacts> elements have attributes, most importantly url which allow contacts xml sheets to be downloaded via the DPMA.

...

BLF Items Element Example

Code Block
<?xml version="1.0">
<config>
    <smart_blf>
        <blf_items url="http://server.example.com/myblfitems.xml" network_id="mynetwork" md5="abcd123" />
    </smart_blf>
</config>

Option

Values

Description

Models

blf_items

url as file link, network_id (optional) as network identifier for this element,

md5 (optional) as md5 sum of referenced XML sheet

Specifies the BLF Items XML file to be retrieved by the phone. Sangoma phones support basic authentication, so a username and password may be passed in the URL line, e.g. http://user:pass@server.example.com

P320, P325, P330, P370

...

 Accounts Element Example

Accounts Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <accounts>
        <account server_uuid="0" index="0" status="1" register="1" account_id="100" username="100" authname="100" password="100" passcode="100" line_label="100 Alligator" caller_id="100 Alligator" dial_plan="[0-8]xxxxx|911|9411|9611|9011xxx.T3|91xxxxxxxxxx|9[2-9]xxxxxx|*xx.T3|[0-8]xx.T3"  visual_voicemail="0" voicemail="sip:800@10.1.2.3" needMwiSubscription="1" plar_number="" ring_type="normal" subscription_extension="100" conflict="replace" mwi_subscription_uri="" >
            <host_primary server="10.10.2.108" port="5060" transport="udp" media_encryption="" reregister="300" retry="25">
                <outbound_proxy server="" port="" transport="" />
            </host_primary>
            <host_alternate server="10.1.2.3" port="5060" transport="udp" media_encryption="" reregister="300" retry="25">
                <outbound_proxy server="" port="" transport="" />
            </host_alternate>
            <permission id="record_own_calls" value="0" />
            <setting id="use_call_log_api" value="0" />
            <setting id="call_log_fetch_entries" value="50" />
            <setting id="parking_lot_extension" value="700" />
            <setting id="parking_lot_enable_blind_transfer" value="1" />
            <permission id="use_voicemail" value="1" />
            <permission id="send_to_voicemail" value="1" />
            <permission id="ignore_calls" value="1" />
        </account>
    </accounts>
</config>

Option

Values

Description

Models

server_uuid

Non-zero String

Specifies a unique identifier for the server.

P320, P325, P330, P370

index

integer (0-5)

Defines the line key to which the account will be mapped.

There is no default index value. This option is mandatory.

P320, P325, P330, P370

status

boolean

If 1, enables the account's line key. If 0, will not display the account's line on the phone or register with the primary host.

Defaults to 0.

P320, P325, P330, P370

register

boolean

If 1, then this account will attempt to register with the primary host. If 0, then registration will not be performed for this account.

Defaults to 0.

P320, P325, P330, P370

account_id

string

For Switchvox systems, the Switchvox account_id associated with the SIP account. For non-Switchvox systems, a unique identifier, not necessarily related to any SIP credentials.

P320, P325, P330, P370

username

string

SIP username

P320, P325, P330, P370

authname

string

SIP authname

P320, P325, P330, P370

password

string

SIP password

P320, P325, P330, P370

passcode

string

SIP password

P320, P325, P330, P370

line_label

string

The text that shows up next to the line key for this account

P320, P325, P330, P370

caller_id

Name <Number>

Outgoing caller id displayed for this account

P320, P325, P330, P370

dial_plan

Digit mapping, see Dial Plans

The dial plan / digit mapping for this account

P320, P325, P330, P370

visual_voicemail

boolean

Only valid on account with index of 0. Only valid for phones provisioned by Switchvox or the DPMA. If 1, then the Msgs button action will open the voicemail app. If 0, then the Msgs button will be mapped to the extension defined for the voicemail option.

Defaults to 0.

P320, P325, P330, P370

voicemail

digits or SIP URI

A SIP URI or extension to be dialed for voicemail pertaining to this account.

P320, P325, P330, P370

needMwiSubscription

boolean

If 1, the phone will subscribe for MWI for this account. If 0, the phone will not subscribe for MWI for this account.

Defaults to 0.

P320, P325, P330, P370

plar_number

string

If defined, the phone will dial the configured string as a URI when the account is taken off-hook.

P320, P325, P330, P370

ring_type

normal, answer, ring-answer, visual

Allows control over the default ringing type for this account in the absence of any explicit Alert-Info header. Defaults to normal.

P320, P325, P330, P370

subscription_extension

string

For DPMA-connected phones, defines the user-part to which the phone should subscribe for presence updates

P320, P325, P330, P370

mwi_subscription_uri

SIP URI e.g.:
sip:mailbox@host 

If empty, subscribe to the host_primary using the SIP username. If non-empty, allows definition of the URI for MWI subscription

P320, P325, P330, P370

...

 Networks Element Example

Networks Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <networks>
        <network id="network1" display_name="Internal" cidr="192.168.8.0/24" />
        <network id="network2" display_name="External" cidr="10.0.0.0/8" />
        <network id="network3" display_name="All Networks" cidr="0.0.0.0/0" />
    </networks>
</config>

The networks element contains definitions for networks, each described by an individual <network> element and its attributes.

...

 Codecs Element Example

Codecs Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <codecs>
        <codec id="PCMU" priority="255" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
        <codec id="PCMA" priority="13" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
        <codec id="G722" priority="11" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
        <codec id="G726-32" priority="7" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
        <codec id="opus" priority="6" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" complexity="10" samplerate="wb" use_vbr="1" />
        <codec id="G729" priority="5" packetization="20" jitter_min="0" jitter_max="0" jitter_target="0" enabled="1" />
    </codecs>
</config>

The codecs element contains all available codecs, each described by an individual <codec> element and its attributes.

...

 Tones Element Example

Tones Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <ringtones>
        <tones>
            <tone id="Alarm" display="Alarm" type="phone"/>
            <tone id="Chimes" display="Chimes" type="phone"/>
            <tone id="Sangoma" display="Sangoma" type="phone"/>
            <tone id="GuitarStrum" display="Guitar Strum" type="phone"/>
            <tone id="Jingle" display="Jingle" type="phone"/>
            <tone id="Office" display="Office" type="phone"/>
            <tone id="Office2" display="Office 2" type="phone"/>
            <tone id="RotaryPhone" display="Rotary Phone" type="phone"/>
            <tone id="SteelDrum" display="Steel Drum" type="phone"/>
            <tone id="Techno" display="Techno" type="phone"/>
            <tone id="Theme" display="Theme" type="phone"/>
            <tone id="Tweedle" display="Tweedle" type="phone"/>
            <tone id="Twinkle" display="Twinkle" type="phone"/>
            <tone id="Vibe" display="Vibe" type="phone"/>
            <tone id="208" display="Fancy" url="http://10.1.2.3/mytone.sln" md5="abc123" type="user"/>
        </tones>
    </ringtones>
</config>

Element lists the <tone> elements, each described by the following attributes:

...

 Alerts Element Example

Alerts Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <ringtones>
        <alerts>
            <alert alert_info="normal" ringtone_id="Sangoma" ring_type="normal" />
            <alert alert_info="ring-answer" ringtone_id="Sangoma" ring_type="ring-answer" />
            <alert alert_info="intercom" ringtone_id="" ring_type="answer" />
            <alert alert_info="visual" ringtone_id="" ring_type="visual" />
        </alerts>
    </ringtones>
</config>
  • Element lists the <alert> elements, each described by the following attributes.

  • Alert tones are played when the event designated by 'alert_info' occurs.

...

Firmwares Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <firmwares>
        <firmware model="P320" version="3_0_7" url="http://10.10.4.11/firmware/3_0_7_P320_firmware.eff" />
        <firmware model="P325" version="3_0_7" url="http://10.10.4.11/firmware/3_0_7_P325_firmware.eff" />
    </firmwares>
</config>
  • Element lists the <firmwares> elements, each described by the following attributes.

  • Network, if specified, allows the phone to load different firmware URLs depending on its own network address mask

...

Firmwares Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <public_firmwares>
        <public_firmware model="P320" version="3_0_7" url="http://firmware.example.com/firmware/3_0_7_P320_firmware.eff" />
        <public_firmware model="P325" version="3_0_7" url="http://firmware.example.com/firmware/3_0_7_P325_firmware.eff" />
    </public_firmwares>
</config>
  • Element lists the <public_firmwares> elements, each described by the following attributes.

  • Specifies a fallback firmare location - more than one public_firmware element may be specified for each model and the public_firmware servers will be tried in the order they are listed, in the event that an internal firmware server cannot be reached

  • A <public_firmwares> element does not take the place of a <firmwares> element; if a <firmwares> element is not present in the config, the phone will not apply any settings from any <public_firmwares> elements.

...

Appconfig Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <appconfig id="appscreen">
        <application id="parking" />
        <application id="status" />
        <application id="contacts" />
        <application id="call_log" />
        <application id="forward_calls" />
        <application id="hotdesking"
        <auto_start />
    </appconfig>
    <appconfig id="phonemenu">
      <auto_start />
    </appconfig>
    <appconfig id="contacts">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <display_rules>
            <display_rule id="1" action_id="dial_vm" phone_state="idle" show="0"/>
            <display_rule id="2" action_id="transfer_vm" show="0"/>
            <display_rule id="3" action_id="transfer_vm" phone_state="transfer" show="1"/>
        </display_rules>
        <settings can_transfer_vm="1" name_format="last_first" preferred_contact_group="" />
        <settings in_switchvox_environment="0" />
        <auto_start />
    </appconfig>
    <appconfig id="status">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <send_dnd status="" />
        <auto_start />
        <full_application />
    </appconfig>
    <appconfig id="parking">
        <account account_id="101" username="101" password="1234" appserver="dasp://server.example.com/json" apiformat="json"/>
        <auto_start />
    </appconfig>
    <appconfig id="hotdesking">
        <account account_id="000000000000" username="000000000000" appserver="https://server.example.com/json" apiformat="json"/>
    </appconfig>
     <appconfig id="call_log">
        <account account_id="101" username="101" password="1234" appserver="dash://server.example.com/json" apiformat="json"/>
        <enabled />
    </appconfig>
</config>
  • Element lists the <appconfig> elements.  Each element is identified by its identifier.  Native apps require use of an account parameter.

  • auto_start element applies to all appconfig definitions and specifies that an application should be loaded when the phone boots, not just on first use of the application.  This sill increase boot time but will decrease first load of the application.

  • Custom applications do not apply to model P310 and P315 telephones.

...

Multicastpage Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <multicastpage>
        <listener id="1" name="SomePage" extension="123" addr="239.0.0.1" port="32000" priority="1" interrupt_calls="0"/>
        <listener id="2" name="All Page" extension="456" addr="239.0.0.2" port="32000" priority="2" interrupt_calls="1"/>
    </multicastpage>
</config>
  • Element lists the <multicastpage> elements, each described by the following attributes.

  • Specifies listener addresses to which phone will subscribe for multicast audio playback in G.711 u-law, G.711 a-law, or G.722 formats

    A blank multicast page element should be passed to the phone to ensure that listeners are turned off, e.g.:

    <multicastpage>
    <!-- need blank multicastpage to ensure listener removed if turned off -->
    </multicastpage>

...

 Certs Element Example

Certs Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <certs>
        <cert id="1" label="my-ca" md5="abc123">MIICXQIBAAKB...XYZ</cert>
        <clientcert id="1" label="my-client-cert" md5="abc123">MIICXQIBAAKB...XYZ</clientcert>
        <clientkey id="1" label="my-client-cert" type="RSA" md5="abc123">MIICXQIBAAKB...XYZ</clientkey>
    </certs>
</config>
  • Element lists the <cert>, <clientcert>, and <clientkey> elements, each containing an in-line, raw certificate payload, not prefixed by an "----BEGIN CERTIFICATE----" header nor postfixed by an "----END CERTIFICATE----" footer.

  • cert will be loaded by phone and combined with built-in certificate bundle as a trusted certificate

...

Activity Indicator Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <activity_indicator>
        <setting id="idle" color="amber" state="off" />
        <setting id="default" color="amber" state="off" />
        <setting id="hold" color="red" state="slow" />
        <setting id="ringing" color="green" state="fast" /> 
        <setting id="active" color="green" state="on" />
        <setting id="new_vm" color="red" state="slow" />
        <setting id="listen_vm" color="red" state="on" />
        <setting id="leaving_vm" color="amber" state="slow" />
        <setting id="screen_vm" color="amber" state="on" />
        <setting id="announcement" color="amber" state="fast" />
    </activity_indicator> 
</config>
  • Controls the behavior of the activity indicator lamp during various phone states.

...

use_proxy_for Element Example

Code Block
<?xml version="1.0" ?>
<config>
    <use_proxy_for network="10.10.0.0/20" network_id="network1" host="10.1.2.3" use="0" />
</config>
  • Controls whether the phone should make direct API requests to Switchvox or indirect cURL requests.  Default to indirect.  This option should only be used inside Switchvox environments.

...

network_id Attribute Example

Code Block
<?xml version="1.0" ?>
<config>
    <networks>
        <network id="network1" display_name="Home" cidr="192.168.8.0/24" />
        <network id="network2" display_name="Work" cidr="10.0.0.0/8" />
    </networks>
    <setting id="ntp_server" value="0.digium.pool.ntp.org" network_id="network1" />
    <setting id="ntp_server" value="ntp.example.com" network_id="network2" />
    <setting id="network_vlan_discovery_mode" value="NONE" network_id="network1" />
    <setting id="network_vlan_discovery_mode" value="LLDP" network_id="network2" />
    <accounts>
        <account index="0" status="1" register="1" account_id="100" username="100" authname="100" password="100" passcode="100" line_label="100 Alligator" caller_id="100 Alligator" dial_plan="[0-8]xxxxx|911|9411|9611|9011xxx.T3|91xxxxxxxxxx|9[2-9]xxxxxx|*xx.T3|[0-8]xx.T3"  visual_voicemail="0" voicemail="sip:800@10.1.2.3" outbound_proxy="" outbound_port="" conflict="replace">
            <host_primary server="pbx.example.com" port="5060" transport="udp" reregister="300" retry="25" network_id="network1" />
            <host_alternate server="10.1.2.3" port="5060" transport="udp" reregister="300" retry="25" network_id="network1" />
            <host_primary server="10.1.2.4" port="5060" transport="udp" reregister="300" retry="25" network_id="network2" />
            <host_alternate server="10.1.2.5" port="5060" transport="udp" reregister="300" retry="25" network_id="network2" />
            <permission id="record_own_calls" value="0" />
        </account>
    </accounts>
    <contacts url="https://server.example.com/myfile.xml" id="internal" md5="abcd123" network_id="network1" />
    <contacts url="https://10.1.2.3/myfile.xml" id="internal" md5="abcd123" network_id="network2" />
    <firmware network_id="network1">
        <firmware model="P320" version="3_0_7" url="http://server.example.com/firmware/P320.firmware.eff" />
        <firmware model="P325" version="3_0_7" url="http://server.example.com/firmware/P325.firmware.eff" />
    </firmwares>
    <firmwares network_id="network2">
        <firmware model="P320" version="3_0_7" url="http://10.1.2.3/firmware/P320.firmware.eff" />
        <firmware model="P325" version="3_0_7" url="http://10.1.2.3/firmware/P325.firmware.eff" />
    </firmwares>
</config>