Toll-free telephone numbers allow your callers to reach you without the caller incurring a long-distance charge for the call. Toll-free numbers begin with 800, 844, 855, 866, 877, or 888.
You can purchase new toll-free numbers in SIPStation or port-in a toll-free number that you already own. If porting, please follow the instructions in our guide to Number Porting.
How it Works
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Toll-free service is designed to be an inbound-only service and is not guaranteed to provide any outbound calling, including, without limitation, 911 services. |
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In order to gain access to purchasing toll-free numbers, you need to have a SIPStation account and be logged in. Toll-free numbers are not available in SIPStation Free Trial accounts. You would need to upgrade to a full account to obtain toll-free DIDs.
Toll-free service is a prepaid, metered service. When callers call your toll-free number, you will be charged for the call. This per-minute fee is withdrawn from the funds in your "Top-Up" account as described in our "How Metered Service Works" wiki. You can adjust your top-up settings to change the top-up amount (minimum $25) and low balance limit (minimum $5).
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Trunks Since inbound calls to your toll-free numbers are charged on a per-minute basis, they do not count as a concurrent call for your trunks. In other words, if you have two trunks and have 5 inbound calls on your toll-free number at the same time, you are still not using any of your unlimited trunks, so you can still make or receive two normal calls. |
Fees
Visit http://www.sangoma.com/legal to view the current SIPStation terms of service.
How to Obtain a New Toll-Free Number
Please see our wiki Adding Services or DIDs to Your Existing Account for instructions on selecting and purchasing new toll-free numbers in the SIPStation Store.