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After the one year warranty period, the following schedule of prorated replacement applies:
Outside Warranty Period | Cost | Process |
0-6 months | $75 | Discounted unit can be purchased, old unit can be discarded. Shipping costs of replacement unit are billed to customer. |
6-12 months | $100 | Discounted unit can be purchased, old unit can be discarded. Shipping costs of replacement unit are billed to customer. |
12+ months | Retail | At 12 or more months past warranty expiration, RMA is no longer offered. Replacement unit can simply be ordered from the SIPStation portal at normal retail rates. |
If you have any questions about the FAXStation CPE device warranty that is not covered here, please reach out to your account manager, or our customer service team.
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