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Many customers are comfortable using the speed dial function of legacy PBX systems.  All Fonality Polycom and Aastra phones support the speed dial capability, but the end-user must be responsible for configuring their own speed dial functions.

For Aastra phones:

Programmable Keys - Aastra

How do I configure my IP phone's softkeys?

For Polycom Phones:

Programmable Keys - Polycom