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  1. Go to the "add user" menu under "Users / Extensions"

  2. Click the link titled "I want to import changes or additions using a comma separated (.csv) file"

  3. You will need a .csv (Comma Separated Values) file (see: Creating a CSV file)

  4. Click "Browse..." and find the .csv file that was created in step 3.

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  1. The first row is a header, which lists the fields available.  The full list of fields are as follows (red fields must be filled in, with certain exceptions):

    1. Extension

    2. First Name

    3. Last Name

    4. Web Username

    5. Password

    6. Description

    7. Email

    8. IM

    9. Mobile

    10. Device MAC Address (Leaving this empty will create a voicemail-only extension.  Keyword "virtual" will create a user assigned to a -virtual device-.  See Import Rules.)

  2. Use the "Export" or "Save As..." feature of your spreadsheet to create a .csv file.

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