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Web Username - this is a globally unique value much like a web-based email address. For example - there can be only one "fonality@gmail.com" account in the world, because Gmail is a universal service. Like Gmail, Fonality customers must each have their own Web Username.
We recommend picking a username convention and sticking to it. Two possibilities:
a.) Username convention: The server ID, underscore, extension number. Only your company has your unique Server ID, and within your company, each extension is unique; therefore, this convention will always be universally unique.
b.) Username alternative: The initials of your company name followed by the extension, all run together. For example, 'Fastener Emperor, extension 7000' can be "FE7000".
c.) We suggest avoiding the e-mail address as a web username, as the "@" (at) symbol can cause problems with sending SMS text messages from HUD.
Web Password - use a combination of letters and numbers in a random order with some letters lower-case and other letters upper-case. This ensures a secure password that will not be guessed. A good example is "Ag73j8". <-- HowerverHowever, do not use the exact password shown here.
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As an end user, you can use your web password to log in to your User Panel and HUD (Heads-Up Display).