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THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI |
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Overview
The Conferences Module is used to create a single extension number that your users can dial so that they can talk to each other in a conference call. It also creates a destination to which you can send calls so that they can participate in the conference call. For example, you could create a Conference that will allow your local phones to dial 800, and then enter into a conference call.
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Creating a Conference Room
Click the Add button.
Fill in the information on the form, as described below.
Conference Number
Use this number to dial into the conference.
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Message to be played to the caller before joining the conference. Default = none. The drop-down menu allows you to select a recording that has been created in the System Recordings module.
Leader Wait
Yes/No - Whether to wait until the conference leader (admin user) arrives before starting the conference.
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Select the music (or Commercial) played to the caller while they wait for the conference to start. Choose "inherit" if you want the MoH class to be what is currently selected, such as by the inbound route. This music is defined in the Music on Hold module.
Allow Menu
Yes/No - Whether to present a menu (user or admin) when '*' is received ('send' to menu)
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PRO Option: Add to Conference IVR
If you have Conferences Pro on your system, you'll have the option to add this conference room to the Conference IVR. Please see the Conference Pro-Admin Guide for information on additional features provided by the Conference Pro module.
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Other options may be available based on installed modules such as VQ Plus and iSymphony. For example, you may have the option to add your conference room to iSymphony.
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Save
Click the Submit button.
Click the Apply Config button.
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If not already at the Conference Module main page, click the List Conferences button to view the list.
Available conference rooms are displayed in a table.
To view or edit a conference, click the pencil icon
.To delete a conference, click the trash icon
.
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Meetme Menus if enabled (press * to access the menu)
DIGIT | ADMIN USER | NON-ADMIN USER |
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1 | Mute/Un-Mute Self | Mute/Un-Mute Self |
2 | Lock/Unlock Conference | Disabled |
3 | Eject last user who joined conference | Disabled |
4 | Decrease Listen Volume of Conference | Same for user |
5 | Resets the caller's listening volume to the default level. | Same for user |
6 | Increase Listen Volume of Conference | Same for user |
7 | Decrease Talk volume | Same for user |
8 | Leave Menu | Same for user |
9 | Increase Talk volume | Same for user |
0 | Allows an Admin to mute/unmute all non-admin participants in the conference | Disabled |
* | Play menu options | Same for user |
# | Leave Conference | Leave Conference |