Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI

...

The first message played to the recipient. You can record a custom greeting or use the default. Additional recordings can be made in the System Recordings module. Be sure to include a message similar to, "This is an appointment reminder..."

...

The message played to the recipient prior to saying the date. Default = "You have an appointment scheduled on..." Additional recordings can be made in the System Recordings module.

Say Appointment Date

...

Default or custom instructions to play to the recipient. Default = "To confirm this appointment, press ONE. To cancel, press TWO. To request your appointment be rescheduled, press THREE." You can record a custom message in System Recordings; however, it must match the pattern above.

...

The list of recipients, phone numbers, dates/times, reminder status, and call dates will be shown.

...

Removing

When viewing the recipient list, click the trash icon (blue star) to delete a single reminder.

To remove all of the reminders, click the Purge List button and confirm the deletion in the pop-up window that appears.

Using a CSV File

Creating the CSV File

...

Use Command Column: Handle each entry according to the fourth ("command") column in the CSV file. ("delete" "add" or "update") See Appointment Reminder - CSV Format.

Append to existing List: Add all CSV file entries to the existing list.

...

Click Reports from the options at the top.

...

Image RemovedImage Added

Reminder

Select which appointment reminder you would like to run the report for.

...