Troubleshooting Meet
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I don't hear any audio.I cannot get my mic to work and others cannot hear me.
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My laptop fan starts making noise when I join or start a conference.
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Bad audio quality when using my laptop/computer speakers.
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Unsupported browser page or yellow warning box about browser is shown
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While scheduling a meeting via Google Calendar the Add New Sangoma Meet button doesn’t appear.
Then can be caused by one of the following issues.
The Google Calendar plugin has not be installed.
To correct this issue, go to https://sangomakb.atlassian.net/wiki/spaces/SM/pages/edit-v2/89882633#Install-Google-Calendar-Plugin. for the installation steps.
The Google Calendar plugin has been disabled.
To correct this issue, open Google Chrome, Click the ( ⋮ ) icon in the top right corner of the page. Select Extensions than Manage Extensions, and enable the Sangoma Meet Chrome extension again and accept the permissions.
I don't hear any audio.
I cannot get my mic to work and others cannot hear me.
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Your laptop is working hard to process high bandwidth video.
We suggest lowering your video resolution to "Low Resolution".
Please refer to FAQ on resolution: Meet FAQ#Howmuchbandwidth/internetspeeddoIneedtorunSangomaMeet?
Bad audio quality when using my laptop/computer speakers.
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