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On networks with a Windows Domain Controller or other DHCP server that supports DHCP-Option 66, one can instruct all phones to load configurations from the IP address of the PBX. Please refer to Setting the Boot Server (in IP Phones).
If phone is idle (local phones, premise-based PBX)
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On the phone, press the Menu key and select Settings > Advanced
If "456" doesn't work, contact us for the password to your Polycom phone, followed by the "Enter" softkey once you've entered the password.
Select Admin Settings > Network Configuration.
Scroll down to "Server Menu" and hit the "Select" key.
Hit the "Edit" key on the "Server Type" and scroll (blue ">" key) until it displays "FTP" then press "Ok" key.
Scroll down to "Server Address" and hit the "Edit" key.
Enter in: "ftp.pbxtra.com" (sans quotes). You can press the * (star) key for periods. Press "Ok".
Server User is: <your server id> (e.g. "1000") Press "Ok".
Server Password is: <unique for your server - the server administrator will have to contact support for this>. To make numeric passwords easier to enter, press the "a->1A" softkey until the title says "1->Aa". Press "Ok".
Hit the "Exit" softkey twice.
Hit the "Select" softkey once you see "Save & Reboot" selected.
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