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If you require assistance from a Sangoma Support Engineer please open a support ticket at https://supporthelp.sangoma.com
Verify that you have a valid Support Contract or Credits in order to open a ticket and receive priority support. Log into your portal account to verify at https://portal.sangoma.com

  1. The PBX Vega Gateway Module dashboard page has a "Warning" section which will display warnings (if available) at any point of time. 

  2. Make sure TFTP Server is running fine. To check whether TFTP server is running or not, execute below commands and compare output.

cat /etc/xinetd.d/tftp |grep disable
disable         = no
 
#service xinetd status |grep Active
Active: active (running) since Mon 2017-11-27 05:13:43 UTC; 4h 12min ago

  1. Vega bridge process not running warning. 

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