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Overview

The Call History section allows you to see all inbound and outbound calls for your user and listen to any call recordings that are associated with that call.

 

Usage

  • In our example we can see my user is setup to to view numerous extensions as defined in the User Management Module module.  When clicking on Call History I pick which extension I want to view calls for.

  • Once we pick a extension we can now see our recent call history.

  • For each Call record we have the following

    • Date- Date and Time call was received or placed.

    • Description-For each call we have the following icons under the Description

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