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https://knowledge.star2star.com/kb/660
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Salesforce KB URL:
Q. What is the difference between Starfax Digitial and StarFax Personal
A: In 2019, StarFax™ Digital was rebranded as StarFax™ Personal. This descriptive name helps explain the differences of the tiered-level application. For StarCloud, StarFax Digital is a cloud-based faxing solution, providing the same functionality as StarCloud+ provides.
Q: If a fax comes in to a StarFax™ Digital line and the line is already receiving an inbound fax, how long does the fax stay queued in the Cloud before it times out? If it does time out, where would it failover to?
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A: Long distance is not included in StarFax™ Classic. StarFax™ Digital is a per-page cost, so there are no long distance charges, although a client could incur a bursting charge if all of their Starlines were in use.
Q: Does StarFax Classic Have A Monthly Page Limit?
A: No, there can be as many inbound and outbound faxes as the client wants. However, they are limited to the use of a single line for both inbound and outbound since it is connected to a physical fax machine.