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User Extensions

The settings are mostly the same for SIP phones, Analog phones, and Virtual extensions. Each extension has a corresponding Extension Suite account (/main):

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• Virtual Extension. An extension without a phone or a Switchboard. This type of extension behaves like a SIP Phone extension except it does not have a Switchboard and it does not show the phone as Unreachable in System Status. This is useful as a general voicemail box.

See also these articles:

• Profile Information

• Phone Settings

• Permissions

• Outgoing Call Rules

• Extension Groups

• Contact Tags

• Switchboard Layouts