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Gate Keeper

This action places a "gatekeeper" in the IVR that counts how many times a caller has traveled through the gate. This is useful to keep callers from getting stuck in infinite loops, or to trap callers that are trying to abuse the system. Use a Conditional Clause action to check the count, and send the caller to another IVR when they exceed the limit.

  • Gate Variable Name. Enter a unique name for this gatekeeper.

Affected Version(s)

6.0