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For more information about backups, see Managing Backups.

Preparing a Cold Spare Appliance

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If you are are upgrading from an old model Switchvox appliance to a new model, the Switchvox system software on the old appliance must be updated to the most recent Switchvox version before you take the old appliance down. For more information about Switchvox appliances, see theDigium website.
 

After updating the system software, follow the steps described in the next section.

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  • If your primary appliance contains hardware expansion cards that your replacement appliance does not have, physically install those cards in the new appliance according to instructions from the appropriate expansion card quick start guide (see the Digium Support web page for these). 

  • Do not turn on the appliance yet.

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  1. Navigate to Server > Maintenance: Telephony Cards

  2. Delete any card listed. This also deletes the setting from channel groups, so be sure you have made note of them previously.

  3. Select Scan for New Devices.

  4. Set up the new telephony cards, the different channel groups, and analog extension (if applicable) based on the span and interface settings noted previously.

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NOTE: If you are using Digium phones, reboot all of the phones so they can re-establish proper communication with the PBX.

Switchvox should now be back up and running at full strength on the new appliance.

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