The following questions are for Switchvox Cloud & On-Premises customers. The section at the end of this article, On-Premises, offers information specific to on-premises customers.
What is the difference between the old version and 6.1?
Please see Updating to Switchvox 6.1.
Which web browsers can I use with the Switchvox Web Suite?
Please see that knowledgebase article.
I have the old Switchboard, when will I be able to use the new Switchboard?
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Yes, but you will need to set it up first. Please see Updating from Switchvox 5.11.1 to 6.1 with a FAX License.
The Switchboard doesn't have a Salesforce panel anymore, where is that now?
For http:// Salesforce.com users, your Switchvox extension can now be used right within the http://salesforceSalesforce.com call center. See the setup and user articles for more information.
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