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For a later version of Switchvox, see SETUP-EXTENSIONS-Manage-Create-Extension-Types-6-X

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There are many different types of extensions in Switchvox. The phone and virtual extension types (SIP, Analog, and Virtual) have most of the same settings, and they have a corresponding Extension Suite account. Other types of extensions do not have a username and password for an Extension Suite account.

See the following sections for specific information for the following extension types:

Phone and Virtual Extensions

IVR Extensions

Simple Conference Room Extensions

Meet-me Conference Center Extensions

Group Pickup Extensions

Intercom Extension

Directory Extensions

Voicemail Access Extension

Call Parking Extensions

Dial Tone Extension

How do I use Switchvox Call Queues?

Agent Log In Extensions

Agent Log Out Extensions

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