Page Comparison

Mailbox

Your Mailbox lets you manage your voicemail and faxes in Switchvox.

Your Switchvox Mailbox uses IMAP, a protocol that lets your desktop email application access remote messages as if they were stored on your computer. If you prefer to access your Mailbox from your desktop email, ask your Switchvox administrator for more information about how to do this, or see the online Switchvox Extension Owner's Guide.

Voicemail

Your voicemail comes into the INBOX folder. Each message displays the original mailbox the message was left in (the message might have been forwarded to you by a co-worker), the caller ID of the caller (if it was available), the date and time the message was left, and the duration of the message.

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To sort by column in the message list, click the column name.
 

Faxes

Your faxes come into the Fax folder. Your outgoing faxes are stored in the folders Drafts, Outbox, and Sent. The Drafts folder includes the files that you have printed to your Switchvox fax printer. The Outbox folder includes faxes that Switchvox is currently trying to send (or was unable to send). The Sent folder includes faxes that Switchvox has successfully sent.

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To send a fax, check its box (you can only send one fax at a time) then click the fax icon (at the top of the list). You are prompted to enter a fax number. Enter the number for the fax machine you want to send this fax to, then click Send Fax.

Your fax is in the Outbox folder while it is being sent, and moved to the Sent folder when it has been successfully sent. IfSwitchvox cannot reach the other fax number to send your fax successfully, it remains in the Outbox folder.

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