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  • A Cloud or on-premise Switchvox PBX environment. To set up a Switchvox Cloud trial, please visit https://www.sangoma.com/products/communications-services/unified-communications-business-phone-systems/switchvox-cloud/

  • A Switchvox Phone Extension on your Switchvox

  • A Switchvox phone, for example the Switchvox Desktop Softphone or a D-Series Phone connected to your phone extension on Switchvox. (Your Switchvox administrator assigns a Softphone to you, and will provide a download link.)

  • External network access to Switchvox. In Server > Access Control rules, User Web Portal service is required for any network that users are on who need to use the app. Also, be sure that your firewall allows the appropriate access to Switchvox: see Firewall/NAT Checklist.

  • Switchvox 8.x.x

To allow directory lookup functionality, please refer to the Notes the Notes to administrators sectionadministrators section.

Admin Installation

  1. Download the app package from https://ms-teams-swvx.sangoma.com/

    View file
    nameswitchvox-teams-1.0.97.zip

  2. As Microsoft Teams env administrator, open https://admin.teams.microsoft.com/

  3. Select Teams apps > Manage apps

    rtaImage - 2024-10-08T102029.311.jfif

  4. Select Actions >Upload new app

    rtaImage - 2024-10-08T102100.839.jfif

  5. Choose the downloaded package file (switchvox-teams-1.0.97.zip) and then Upload

  6. Adjust 'Permissions' and other options as required, so that users can use the app

    rtaImage - 2024-10-08T102119.254.jfif

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  • When used in group chat, it will present a list of all members of the chat. Select a contact to dial and the Swichvox Switchvox app will present the Dial form.

    rtaImage - 2024-10-08T103900.137.jfif

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Procedure of granting such access to the app is very simple.

  1. Open https://ms-teams-swvx.sangoma.com/admin/

  2. Enter your Azure Tenant ID (e.g. 00000000-0000-0000-0000-000000000000) or Tenant FQDN (example.onmicrosoft.com)

  3. Click Continue