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Description:
Use this pane to add a Channel Group to a Route List. Channel Groups are added to each Route List by right clicking on the Route List object and selecting Channel Group. A drop down menu of all Channel Groups configured will appear. Each Route List will allow a maximum of nine channel groups to be added to it. In software 10.5.1 a new field was added to this pane. The added field is the 'Channel Group Type' field. This new addition to the Channel Group pane will allow the Channel Group selected in the Group Name field to be configured as a redirect server. See Channel Group Type in the Field Descriptions section below for more information.
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As of Software Revision 10.5.1_ER1 the IMG will allow 20 Channel Groups per Route List
Related Topics:
IMG 1010 - Configuring Route Lists
IMG 1010 - SIP Redirect IMG Initiated 302
ClientView Pane 10.3.x - 10.5.0:
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If "percent" was initially selected as the Hunting Option in the Route List Pane, select from drop down menu which percentage each Outgoing Channel Group will be allocated. The range is from 0-100. If 0 is selected then no calls will be routed to that particular channel group. See Route List Percentage Based Routing for more information.
Display Table:
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