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The SIP Redirect feature allows the IMG 2020 to respond to the 3xx class of SIP messages returned from a redirect server. The 3xx responses provide information about a users new location, or alternative services that may be able to satisfy the call. This feature is based on RFC 3261 section 8.1.3.4 and RFC 2543.

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The SIP Redirect feature is enabled by default but can be disabled through the 3xx Redirect Support field in the SIP Profile - SGP Web GUI Page.

Info

The IMG 2020 can also act as the Redirect Server. Refer to the topic for information on this

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  • The maximum number of redirects supported is ten.

  • The same IP Profile is used for all attempts.

  • Once a contact has responded with a 180 Ringing or 183, the IMG 2020 will not make any more redirect attempts.

  • Simultaneous redirects are not supported.

  • Redirection to another Channel Group is not supported accept if using IMG 1010 - SIP Redirect IMG Initiated 302.

  • 3xx Responses for Registration Requests is not supported.

  • 380 Responses will be mapped to 410 Gone error code and released.

  • 305 Response will be mapped to 410 Gone error code and released.

  • Location changes are not saved internally.

  • The IMG 2020 cannot be redirected back to the PSTN