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Hotline Dial

Overview

The Hotline Dial option allows you to set up the phone to auto-dial a specific extension or phone number when you take the receiver off hook. This is handy in a lobby area where you can inform the caller to pick up the handset to have the call routed to a specific destination such as an extension, outside phone number, Queue, Ring Group or IVR.

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  • Click on the Options menu tab at the top
     

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  • Set HotLine to Enabled. (Dark blue = selected)

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  • Define the phone number, extension number, or any other dial-able number on the PBX that will be called when the receiver is taken off hook.

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