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How to Remove a Deployment ID-License File from your PBX

All commercial modules are purchased for a specific deployment. Each deployment is locked to a specific hardware box when you register your PBX to a Deployment ID.

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Info

Alternatively, you can reset the hardware lock from the Portal at http://portal.sangoma.com as described in the wiki How to Move a PBX Deployment to a New PBX.

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  1. Log into your PBX GUI.

  2. In the top menu go to Admin.

  3. In the drop-down menu go to System Admin.

  4. Click on Activation in the navigation menu.

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  5. Press the De-Activate button near the bottom of the page.
    In our example we have already used this option once, so there is only one reset remaining. If you have performed two resets, the option will no longer exist, and you will need to contact the sales team at http://support.schmoozecom.com for assistance.

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  6. The license file and information will now be removed from your PBX. You can now apply the Deployment ID to a different system. See the wiki Registering your PBX for Commercial Modules and Support for more information.

System Admin 12.0.18 or Older: Removing the License File

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  1. You can now register your PBX as usual, following this guide: Registering your PBX for Commercial Modules and Support