IMG 1010 - SIP Redirect - IW Call Diversion Info to SS7

When a call is Redirected (also known as Call Forwarding), the called party redirects the call to a third party. The redirecting could be the result of the line being busy, the called party configured for call forwarding, or a host of other reasons. When the call is redirected, the ACM and/or CPG backward call messages will be mapped back to the SIP leg in either the Diversion or History-Info headers. The parameters that will be mapped are displayed in the table below.

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