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When feature F-1450 is configured, using the same dialing number, the IMG will be able to switch the SIP call from a voice endpoint to a fax endpoint device. A SIP user first dials a number and the call comes into the IMG. The IMG then routes the call through an outgoing channel group to a configured voice endpoint such as a SIP voice gateway. Within this call, the user then sends a fax and the IMG detects the fax tone. The IMG then disconnects the outgoing side of the call from the initial voice external gateway and reconnects it to the fax external gateway. The call is now connected to the fax device, and the fax is thus sent to the proper destination. Because the call is always routed to a voice endpoint, the call remains at the voice endpoint if no fax tones are detected. The call doesn’t switch to the fax endpoint. For more information see below.

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  • Right click on the Profiles object and select New IP Bearer Profile. Enter a name in the IP Bearer Profile Name field that identifies the profile being created.

  • In the Single-Number Fax field select Enable. By selecting Enable, a second field labeled Single-Number Fax Server can now be modified. Select from drop down menu the external gateway for the fax endpoint. See screen capture below.

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  • Within the Fax Mode field, select the Fax Mode to be used. This field has to be configured to something other than Disable.

  • Within the Fax Bypass Codec field select the Bypass Codec to be used.

  • Within the Modem Behavior field, select Disabledfrom drop down menu.

  • Create a second IP Bearer Profile that will be associated with the incoming side. In this procedure it is labeled Gateway_Inc.

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  • Right Click on IMG EMS and select New Routing Configuration. A Routing Configuration Pane will appear. See IMG 1010 - Routing Configuration Object for more information on this object.

  • Right Click on Routing Configuration and select New Channel Groups. A Channel groups container object is created. This object will allow multiple channel groups to be created beneath it. See IMG 1010 - Channel Groups for more information on this object.

  • Right Click on the Channel Groups Object and select New Channel Group. A Channel Group Object will appear. Enter a name for this channel group and set the Signaling Type to SIP. The outgoing channel group in this example will be a SIP Channel Group and be named ChannelGrp_Out.

  • Set the Outgoing IP Profile field to the IP Bearer Profile created earlier with the Single Number Voice routing configured. See screen capture below.

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See IMG 1010 - Channel Group for more information on configuring a channel group.

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