If you are running Switchvox 6.0 or greater, see MAIN-SWITCHBOARD-6-0.
The Switchboard
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The Switchboard is a graphical display of what’s happening on Switchvox. It shows your own calls, your coworkers’ calls, call-queue activity, and your parking lot. You can drag and drop to transfer calls, and one click lets you make a call, pick up calls, record or monitor calls, log in and out of call queues, and more.
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