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Since release 2.3.0 SP2 (Build 2.3.0.76), the IMG 2020 EMS host installer package uses RPM instead of the InstallAnywhere tool. Refer to the end of this page for specific instruction related to the previous installation method

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  • Once logged into the Web UI, click on each of the IMG 2020 nodes in the configuration tree. The field labeled Connection State located in the Physical Node object will display there is a Version Mismatch between the software loaded on the Physical Node (IMG 2020) and the software running the Web UI. Refer to screen capture below.

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  • To upgrade the software on the individual node, click on the Push Configuration and Reset IMG 2020 button at the bottom of the Physical Node object pane. Select Yes to the Button Confirmation dialogic box that appears. Reset each IMG 2020 node. At this point, the nodes will reset and load the newest software. During the reset process, the updated software will load and each node will get re-configured.

  • After the IMG 2020 nodes have reset, loaded the updated software, and synced with the EMS, the Connection State field will change to the following:

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Notice that the Serial Number and Security ID are now populated. This is also an indication that the node is ready and communicating with the EMS software.

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