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Drupal URL:

https://knowledge.star2star.com/kb/3401

Source Document URL:

N/A

Salesforce KB URL:

N/A

Here an introduction about the document. Linked a Vimeo video as example. Configured as an “Embed” visualization. Not all links allows having an “Embed” visualization.This video series demonstrates Sangoma CX product functionality considering the following user types: Agents, Supervisors and Managers.

Video 1: Landing Page

https://player.vimeo.com/video/816218927?h=49baf8b428&amp

Video 2: Agent Interface - Handling Calls and WebChats

https://player.vimeo.com/

...

If many videos needs to be included in 1 article it is also possible to insert in a table. Example provided

Sangoma CX: Contan Center 101 Part 1 video.
video/816218990?h=77bb3ab33e

Video 3: Supervisor Tools

https://player.vimeo.com
/263048358Sangoma CX: Contan Center 101 Part 1 video.
/video/816219166?h=0fd3052e5d

Video 5: Manager Tools

https://player.vimeo.com
/264165345
/video/816219318?h=61d6a76999