Digium Phones

When you select this option, it displays the Digium Phone Assignments page, which has three tabs: Desk Phones; Softphones; Unassigned Extensions. The Desk Phones tab is displayed with the Assigned Phones listed. 

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See SETUP-PHONES-Digium-Phones-6-0 for the previous revision of this document.

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Desk Phones Tab

A desk phone assignment defines the Switchvox SIP-Phone extension assigned to the MAC address of a Digium Phone. An assignment must define Line Key 1 as a Switchvox SIP-Phone extension, but an assignment can also define lines 2-6. Those lines can be another SIP phone extension on Switchvox, or an external extension. You can filter the phone assignments for viewing in a table from among the Assigned, Unassigned, or Ignored types. A search function allows you to enter any part of a phone's information to list it in the table.

• Assigned Phones displays a table with following information for the assigned Digium phones. You can sort the information categories in ascending or descending order.

  • ​​​MAC Address for the Digium Phone

  • Model number for the Digium Phone

  • Configured By if the assignment was created by the Server (the Switchvox Web Suite, Bulk Import, or the Extend API), or by the Phone itself (using the numeric keypad to select the extension for Line Key 1). Server-based assignments cannot be changed from the phone itself.

  • ​User Details indicate the extensions assigned to the phone. Line 1 must be a Switchvox phone extension, but lines 2-6 (depending on the model of your Digium Phone) can be a Switchvox extension, or an external extension.

  • Actions. You can Modify or Delete an entry by clicking the desired action.

• ​​Unassigned Phones displays a table of Digium Phones on the network that do not have a Switchvox extension assigned to them. The table displays the phone's MAC Address, Model number, and Modify or Delete Actions.

• Ignored Phones. Displays Digium Phones or Switchvox extensions that you do not want to assign, and you do not want to see in the Unassigned lists. If you want to delete a Digium Phone entirely from Phone Assignments, first ignore it, then you can delete it.

Quick-Create Assignments Tab

The Quick-Create Assignments tab lets you quickly assign multiple phones. Using this option, the extension is always assigned to Line 1. This is most useful if you have a bar code scanner, so you can scan each phone box and easily associate it with the correct extension. To add lines to a Digium Phone, modify an existing assignment.

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Desk Phone Assignment Options Tab

These options can be used for creating phone-based assignments using the phone's numeric keypad to select an extension from a list. You don't need to use these options if you create server-based assignments (meaning, assignments created from the Switchvox Admin Suite, Bulk Import, or the Extend API). In quick-create, the extension is always assigned to Line 1. To add lines to a Digium Phone, modify an existing assignment.

Desk Phones to Assign

This option allows you to add all unassigned phone extensions as rows in order by extension number, first name, or last.

Populate Unassigned Extensions tab

This utility will import all system extensions that are currently unassigned and not ignored into the form.

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Click Save Assignment Options when finished defining or making changes.

Softphone Assignments

Softphone Assignments allow you set up a Switchvox SIP-Phone extension to use the Switchvox Softphone App.

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Quick-Create Assignments

You can create multiple Softphone-to-extension Assignments using the Quick-Create Assignments button and adding extensions to that form. Or, you can use the Desk Phone Unassigned Extensions tab, and click Assign on a specific extension.

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Switchvox Web Suite on a desktop computer
On the user's computer he or must log into the Switchvox Web Suite of the appropriate extension, click on the QR code icon in the upper-right of the screen, then open the Softphone app on the device and position the camera in front of the QR code. The Softphone App scans the code and configures itself.

Advanced Options

Click the Advanced Options button to use an alternate configuration port. If set to YES, your edge firewall must be set to forward traffic on port 55062 to your Switchvox PBX.

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 Unassigned Extensions Tab

SIP-Phone extensions listed here have not been assigned a desk phone or a softphone. You can use the Assign Action to add a desk phone or softphone assignment, or Ignore Action to cause this list to ignore that extension.

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