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For troubleshooting purposes, the IMG 2020 supports logging calls over a specific period of time. The IMG 2020 can be configured to log all call events from the IMG 2020 into one or multiple files for viewing. The Call Trace logging feature can be configured to log all calls on a per-call basis for a minimum of 1 minute to a maximum of 71520 minutes (1192 hours or approximately 49 days). After the pre-determined amount of time has elapsed, the IMG 2020 will stop logging the call events. The Call Tracing log entries can either be sent to an NFS Server or to a Trace Server. The GUI page will adapt itself depending upon which type of server is to be used.
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Stop- Stop the Call Trace logging functionality. Logging of Call Traces will stop. Call Tracing Gel is stopped.
Start - Until Stopped - Starts Call Tracing indefinitely, until stopped from the WebUI. This is a way to override the 49 days limit described below.
Trace Time (Default 60 Minutes)
The Trace Time field gives the user the ability to configure how long an occurrence of a call trace event will log for. The range of time is from 1 - 71520 minutes (1192 hours or approximately 49 days). To enter a time, click in the Minutes field and enter a time in minutes. If a value is entered that falls outside of the Call Tracing Period range the Minutes box will be displayed with a red outline indicating the number is outside its limits and a Maximum value box will appear informing you that the value is out of range. If this is ignored, the field will automatically set the time at the maximum which is 71520 minutes.
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