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Creating Call Flows is done using a web UI that resembles a workflow designer tool. The designer has a library of specialized components that can be configured and connected with each other to deliver different automationsautomation.
The following guide provides detailed information on how to create and update Sangoma CX IVR flows.
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| name | Sangoma+CX-IVR-Builder-User-Guide-(Formerly+Sangoma+Contact+Center)-kb_3054.pdf |
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