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The login application checks whether the extension number that you are logging in with is mapped to a specific template in the Extension Mapping section of End Point Manager.
A) If the extension number is mapped to a template that matches the brand of phone the user is logging in with, the phone will use that template.
Review the section "Mapping an Extension to use a Specific Template" below.
B) If the extension number is not mapped to a template that matches the brand of phone the user is logging in with, the default template for that brand will be used.
Review the section "Using a Default Template" below.
Using a Default Template
For each brand of phones in End Point Manager, you can define a single Default Template.
To view which template is set up as the default for a brand, click on the brand name in the right nav menu in End Point Manager.
For example we will click on Sangoma.
Any templates created for the brand will show up in a template list. If one of the templates is currently designated as the default, its name will show up under Default Template at the bottom of the page. Otherwise, if no default is defined, you will only see the template list at the top.
In our example, we can see we have 3 Sangoma templates, and at the bottom it shows the template named "standard" is set as the default template.
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A Note on Template Names Do not be confused by the word "default" in a template name, as this is not related to its status. When you designate a template as a default, it does NOT change the name of the template. It is possible to have a template with the word "default" in the name, but have a different template designated as the actual default. |
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To change which template is your Default Template, click on the template to edit.
In our example, we will select the template called "sangoma-default" and designate it as the new default.
Set the Default Template option to Yes.
Save the template at the bottom of the page.
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If you click on the brand name again in the right side nav menu, the new default template will show up under Default Template at the bottom of the page.
In our example, we have designated "default-sangoma" as the new default. Remember, though, that the word "default" in the name is not tied to the status. It simply means this template was "created by default."
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Mapping an Extension to use a Specific Template
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