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Set the PBX's host address in Admin→SangomaConnect→Settings
To avoid potential issues, the following is advised:
Client users will use this same Address value, along with the PBX's "Sangoma Phone Desktop Client Service" Secure Port when logging in. With that in mind, this Address will need to be something that is resolvable from the client user's desktop.
A proper Fully Qualified Domain Name is recommended
A Secure Port must be enabled for "Sangoma Phone Desktop Client Service" in Admin→System Admin→Port Management
This address should also match what is used as the PBX's HTTPS SSL cert's Common Name
In most cases, this address should be what is found in Admin→System Admin→Hostname
While an FQDN and valid SSL certificate is recommended, an IP address can be set here as long as a self-signed certificate with the IP address as its common name is used during the HTTPS setup when enabling Secure Ports in Port Management.
Generating a self-signed certificate with an IP for its common name can be done through Admin→Certificate Management
To do this, you will likely need to remove all existing Self-signed certificates by clicking the Delete Self-Signed CA button. This is because a typical install will have added a Default Self-Signed certificate which is based on a local hostname. Adding new self-signed certs while that exists will not work as expected. After deleting the default cert, choose the option to Generate Self-Signed Certificate, and set the pbx ip address as the hostname.
This method can lead to issues if not all client users will be logging in with the same IP address set here. For example, some situations might have users logging in using the PBX's external IP vs internal IP.
Sangoma Phone Desktop Contacts
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Show BLF on Favorite Contacts
When enabled, user extensions included in Favorite Contacts will show a Busy Lamp Field indicator when the favorite contact is on a call. 'Enable Favorite Contacts' in Advanced Settings -> Contact Manager Module should be enabled inorder to modify this settings. The users need to reload the Sangoma Phone or login again to see this change in effect.
Show Presence Status Icons on Favorite Contacts
When enabled Presence Status icons will show next to user extensions in the Favorite Contacts list. 'Enable Favorite Contacts' in Advanced Settings -> Contact Manager Module should be enabled inorder to modify this settings. The users need to reload the Sangoma Phone or login again to see this change in effect. Note: Users may need to set their Presence Status to a value(ex. Available) if it was never set before.
Add Dial Prefix
When set to 'Yes', the contact file generated for the Sangoma Phone will include the dial prefix against each contact number, if the dial prefix is set for that number.
Hide Queues
Enable this option to hide queues in the Sangoma Phone Desktop Client when performing a contacts search.
Display Preference
Choose between Display Name and First/Last Name to show the contacts in Sangoma Phone Desktop Client. The default value is 'Display Name'. If the chosen value is 'Display Name', it will be shown as the First Name and the Last Name will be empty in the generated contact file.
User Setup
SangomaConnect Settings
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