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| Code Block |
|---|
curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/digital-interactions/agentagents-bot/' \ --header 'Content-Type: application/json' \ --header 'Accept: application/json' \ --header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \ --data '{ "tenant_domain": "acme.cx.sangoma.com", "outgoing_url": "<your webhook fqdn>", "description": "test", "name": "My first bot" }' |
...
| Code Block |
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curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/digital-interactions/assignagents-agent-bot/assign/' \ --header 'Content-Type: application/json' \ --header 'Accept: application/json' \ --header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \ --data '{ "tenant_domain": "acme.cx.sangoma.com", "inbox_id": "<inbox_id>", "agent_bot_id": "<agent_bot_id>" }' |
...
| Code Block |
|---|
curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/digital-interactions/messages/' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \
--data '{
"is_bot": true,
"agent_bot_id": <agentbot_id>,
"tenant_domain": "acme.cx.sangoma.com",
"content": "My message",
"message_type": "incoming|outgoing",
"conversation_id": <conversation.id>
}' |
...
6. Redirect to a Customer Representative
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