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Beta Release

Starting from 2021 May 5th, Sangoma Zapier integration v 1.0.0 is available at https://www.zapier.com. Check It Out!

Pre-Requirements

Info

One of the fundamental requisites of using Sangoma - Zapier is to have either FreePBX or PBXact with Sangoma CRM Module installed and licensed for use. This module comes free of charge if you own a PBXact System (see all include features here ). On FreePBX, the CRM Module is available as an Add-on: further details here.

What is Zapier?

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Zapier is the glue that connects thousands of web apps.
Zaps are workflows that connect your apps, so they can work together.
Zaps start with a trigger—an event in one of your apps that kicks off your workflow.
Zaps automate tasks in the background, so you can focus on more important work.

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Info

Incoming API connections work on the same port you defined in the System Admin - Port Management.

The standard HTTP port for PBXact deployments is 2001. You need PBX Admin Access ports to be accessible to receive API calls from Zapier infrastructure.

Post Slack alerts for new Sangoma inbound calls

Sangoma + Formatter by Zapier + Slack

Search call data in Sangoma and email results via Gmail with new emails in Gmail

Gmail + Sangoma

Send emails via Gmail for new Sangoma inbound calls

Sangoma + Gmail

Update Salesforce records with new Sangoma outbound calls

Sangoma + Salesforce

Add Microsoft Excel rows for new Sangoma inbound calls

Sangoma + Microsoft Excel

Create leads in Microsoft Dynamics 365 CRM from new Sangoma outbound calls

Sangoma + Microsoft Dynamics 365 CRM

Create events in Google Calendar from new outbond calls in Sangoma

Sangoma + Google Calendar

Update Google Sheets spreadsheet rows for new Sangoma outbound calls

Sangoma + Google Sheets

Create SugarCRM 7+ records from new Sangoma outbound calls

Sangoma + SugarCRM