...
Sangoma Phone Desktop Client Service (Secure Port Required)
This port number will need to be given to users, because they will need to include it with the host address during login
This port can be set through Admin→System Admin→Port Management
UCP (Secure Port Recommended for remote users)
This is required to use the Forgot Password option from the login screen. The UCP login page will be loaded in a web browser, which has a Forgot Password tool. The same credentials are used for UCP and the Sangoma Connect Desktop client.
Ports 6000-6199 - These should not need to be forwarded since they will only be used internally
This range of ports should not be used for any other options set by the admin. This is a range we are reserving the right to use for internal purposes.
If an admin set things up to use one of these ports before we started enforcing things, it is recommended they choose a different port
Firewall Settings
For some environments where Sangoma Phone will be used from remote networks, the zone accessibility settings must be set properly for the Sangoma Phone Desktop Client Service port.
These settings are found in Connectivity->Firewall->Services→Extra Services. By default, the service is open only to the Local zone, enable for other zones only as needed.
...
Sangoma Phone Desktop Contacts
...
Show BLF on Favorite Contacts
When enabled, user extensions included in Favorite Contacts will show a Busy Lamp Field indicator when the favorite contact is on a call. 'Enable Favorite Contacts' in Advanced Settings -> Contact Manager Module should be enabled inorder to modify this settings. The users need to reload the Sangoma Phone or login again to see this change in effect.
Show Presence Status Icons on Favorite Contacts
When enabled Presence Status icons will show next to user extensions in the Favorite Contacts list. 'Enable Favorite Contacts' in Advanced Settings -> Contact Manager Module should be enabled inorder to modify this settings. The users need to reload the Sangoma Phone or login again to see this change in effect. Note: Users may need to set their Presence Status to a value(ex. Available) if it was never set before.
Add Dial Prefix
When set to 'Yes', the contact file generated for the Sangoma Phone will include the dial prefix against each contact number, if the dial prefix is set for that number.
Hide Queues
Enable this option to hide queues in the Sangoma Phone Desktop Client when performing a contacts search.
Display Preference
Choose between Display Name and First/Last Name to show the contacts in Sangoma Phone Desktop Client. The default value is 'Display Name'. If the chosen value is 'Display Name', it will be shown as the First Name and the Last Name will be empty in the generated contact file.
...