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THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI |
Part of theĀ VQ Plus Commercial Module
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Overview
Virtual Queues are a feature of the VQ Plus commercial module. A virtual queue is used to override the settings of a real queue on a per-call basis. When a call flows through the virtual queue, the settings you have selected will be applied to a real queue later in the call flow. You can use a virtual queue as a destination in other modules, such as inbound routes or an IVR.
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