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Time Frames
Switchvox can operate differently based on the date, day, and time. You can set up IVR Menus and Call Rules to check the Time Frames, and then act accordingly.
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Important: A time frame is considered valid when the current date and time match any one of a time frame’s conditions. Not all of the conditions in the time frame have to match the current date and time. |
Steps to setting up timeframes in Switchvox:
In the Switchvox /admin GUI go to Tools > Timeframes
Choose a name for the timeframe (ex: afterhours, holiday, etc)
Click Create Timeframe
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