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Before starting a Campaign Registry, we recommend you review the following articles. It is also recommended that during the campaign creation, you utilize this checklist. |
How to access our Campaign Registry apps.
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If you are using a CommUnity, Switchvox, or SIPStation SMS app you must register your campaign using smscampaigns.sangoma.com, and therefore use the CommUnity, Switchvox, and SIPStation SMS Campaign Registration (10DLC) User Guide.
If you are using the Sangoma SMS app inside TeamHub or other CPaaS apps, access Sangoma SMS Campaign Registry apps as follows:
From TeamHub - Click Home, then select the SMS Campaign Registry app,
From Sangoma Apps - click Here, Login using your TeamHub credentials, then select the SMS Campaign Registry app.
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Enter the following information.
Contact Email Address - Support email address.
Contact Phone Number - Primary Business telephone number (may be used for verification purposes).
First Name & Last Name - Contact name (Optional).
Terms & Conditions - Click the link and review the Terms & Conditions. If you agree, then Check the Checkbox ( “☐ I agree to the Sangoma Terms & Conditions”).
If you are positive everything is accurate and are ready to register the Brand, Click the CREATE button.
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Sample Messages - Enter 2 samples of what the messages will be that are sent via this campaign.
Message Flow - Also known as call to action (CTA), the message flow describes how a customer opts in to a campaign, thereby giving consent to the sender to send messages.
Before defining the Message Flow, we recommend you review the Message flow section of the https://sangomakb.atlassian.net/wiki/spaces/SCR/pages/316637191/10DLC+Campaign+Registration+Guidelines#Message-flowarticle.Click the NEXT button in the bottom right corner of the page.
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Warning: The most common reason for campaign verification rejection is an insufficient Message Flow.
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Subscriber messages
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