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To configure Call Tracing on the IMG 2020, an external Trace Server must be installed and configured. Once the Trace Server is configured and operational, the Call Tracing object within the Web GUI must be configured. The Call Tracing object configures the IMG 2020 where to send its GEL log entries. The Call Tracing function allows a user to log up to 71520 minutes (1192 hours or approximately 49 days) of call processing logs.
The Trace Server creates raw files that contain the raw output of the IMG 2020 GEL log entries which must be converted to text format with the Trace Server Print application.
Linux Installation
The Trace Server application requires the Java Runtime Environment (JRE) Version 8 to be installed on your computer. The JRE can be obtained at: http://java.com/download.
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Type in rpm-e traceserver-2.3.0-XXX.noarch. XXX is the build number (i.e., traceserver-2.3.0-12.noarch.rpm).
Trace Server Modes
The Trace Server can be used in two different modes. It can be run as a normal application or it can be installed as a service. In both cases, it reads a configuration file named TraceServerConfig.txt to setup its working parameters.
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If there is a firewall between the IMG 2020 and the Trace Server, then TCP port 3000 would need to be opened |
Trace Server as an Application
The Trace Server can be run as a normal application.
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java -jar TraceServer.jar |
Trace Server as a Service
The Trace Server can also be installed as a service. This has the advantage of being always on when the host system starts.
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The Trace Server will save its console output to the file daemon/log/TraceServer.log when running as a service. This is useful in case of problems or just wanting to see the activity of the Trace Server.
Trace Server Print Application
The Trace Server Print application converts the raw files captured by the Trace Server to a readable text format.
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